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Q Can you provide region-specific adaptations for harsh environments?
A Yes. We tailor sets to local conditions:
⦁ Southeast Asia: Waterproof enclosures (for monsoons) and high-temperature cooling systems (for Thailand/Vietnam’s 35°C+ weather).
⦁ Africa: Dust-proof filters (for Sahara-adjacent areas) and anti-corrosion coatings (for coastal Kenya/Tanzania).
⦁ Central Asia: Low-temperature startup kits (for Kazakhstan’s -20°C winters).
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Q What payment terms do you accept for international orders?
A We offer flexible (foreign trade) terms to support global clients:
⦁ T/T (Telegraphic Transfer): 30% deposit upon order confirmation, 70% balance before shipment (popular for Southeast Asian SMEs).
⦁ L/C (Letter of Credit): Accepted for large orders (e.g., ≥500KW sets for African government projects).
⦁ Western Union: For small sample orders (e.g., 10KW Perkins sets for Cambodian workshops).
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Q Do you offer silent generator sets for noise-sensitive areas?
A Yes. Our silent sets use cold-rolled steel (anti-salt/acid/dust) and advanced sound insulation, with noise ≤70dB at 7m. They are widely used in Southeast Asian hotels (e.g., Bali resorts) or African urban hospitals.
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Q What is the delivery time for bulk orders?
A As a source factory, delivery takes 7-30 days:
⦁ Standard sets (e.g., 100KW Cummins): 7-15 days (shipped to Bangkok within 2 weeks).
⦁ Custom sets (e.g., 1000KW containerized for African mines): 20-30 days.
We coordinate with freight forwarders for timely delivery to Southeast Asian/Central Asian/African ports.
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Q Are your products compliant with international standards?
A Yes. We follow a strict quality management system—from raw material procurement to final inspection—aligned with ISO 9001 (quality) and ISO 14001 (environmental) standards. Our sets also meet CE (for EU/SE Asia) and SONCAP (for Nigeria/Africa) certifications, ensuring smooth customs clearance.
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Q What after-sales services do you offer?
A We have after-sales networks in:
⦁ Domestic China: Major cities (Shenzhen, Guangzhou).
⦁ Overseas: Key hubs (Ho Chi Minh City for Southeast Asia, Nairobi for East Africa).
Services include on-site installation, 24/7 technical support, and spare parts supply (e.g., CAT engine parts for African clients).
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Q What industries do your generator sets serve?
A Key sectors include:
⦁ Real estate: Country Garden’s Huizhou projects (Southeast Asia-style residential complexes).
⦁ Data centers: Nanning Telecom Building (backup for 5G networks in Southern China, replicable for Southeast Asia).
⦁ Overseas infrastructure: Ethiopian Highway Project (temporary power for road construction).
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Q Do you export your products globally?
A Yes. Our products are sold to over 80% of global regions, including Southeast Asia (Indonesia, Vietnam), Central Asia (Kazakhstan), and Africa (Uganda, Ethiopia). We support sea/rail/air shipping (e.g., sea freight to Jakarta Port, rail to Almaty).
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Q Can you provide customized generator solutions?
A Absolutely. Examples include:
⦁ For Malaysia’s Murum Hydropower Project: Custom containerized sets with waterproofing (for tropical rain).
⦁ For Uganda CNOOC’s oil fields: Trailer-mounted sets with dust-proof filters (for arid conditions).
⦁ For Huawei’s Songshan Lake Base: Silent sets with smart monitoring (for data center backup).
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Q Do you cooperate with international brands?
A Yes. We partner with Caterpillar (CAT), Cummins, and Perkins—using their core engines to ensure compliance with global emission standards (e.g., EU Stage V, EPA Tier 4). This makes our sets reliable for strict regulatory markets in Southeast Asia or Africa.
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Q What is the power range of your generator sets?
A We offer 1.5KW to 2600KW (prime/standby power options). Smaller sets (10-50KW) suit Southeast Asian rural electrification; larger sets (500-2600KW) power African mining sites or Central Asian data centers.
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Q What types of generator sets do you supply?
A Our product range covers:
⦁ Diesel generator sets (partnered with Caterpillar, Cummins, Perkins, Weichai, Shangchai).
⦁ Mobile power stations (vehicle-mounted/trailer-mounted for Southeast Asian emergency rescue or African fieldwork).
⦁ Containerized power stations (walk-in/non-walk-in for 24/7 use in Central Asian industrial zones).
⦁ Silent diesel generator sets (noise ≤70dB at 7m, perfect for hotels in Southeast Asia or residential areas).
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Q Are you a source factory or a distributor?
A ZEKE POWER is a direct source factory with in-house R&D, production, sales, and maintenance capabilities for diesel generator sets. No middlemen mean factory-direct pricing, ideal for bulk orders from Southeast Asian construction firms or African mining projects.
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Q Where is ZEKE POWER located?
A We are a Shenzhen-based source factory (founded in 2015) situated at Building 12, Chenguang Industrial Park, Guanlan Street, Longhua District, Shenzhen—leveraging the Pearl River Delta’s robust supply chain to serve global clients, especially in Southeast Asia, Central Asia, and Africa.
