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Q Do you offer silent generator sets for noise-sensitive areas?
A Yes. Our silent diesel generator sets are made of cold-rolled steel (anti-corrosion, dust-proof) with noise levels ≤70dB at 7 meters, ideal for hotels, residential areas, and outdoor workplaces.
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Q What is the delivery time for bulk orders?
A As a source factory, we ensure efficient production. Delivery time ranges from 7 to 30 days, depending on order quantity, customization complexity, and shipping terms.
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Q Are your products compliant with international standards?
A Yes. We follow strict international and industry norms throughout production (from raw material procurement to final inspection) to meet global emission and quality requirements.
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Q What after-sales services do you offer?
A We have after-sales service networks in major domestic cities and key overseas regions. Services include on-site installation, maintenance, spare parts supply, and technical support to ensure timely response. Lifetime consulting services.
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Q What industries do your generator sets serve?
A Our solutions are widely used in:
⦁ Real estate (Country Garden, Shanhu Sea Group projects).
⦁ Industrial parks & office buildings (Xlk Industrial Park).
⦁ Data centers & communications (Huawei Industrial Base, Nanning Telecom).
⦁ Municipal projects (airports, hospitals, administrative centers).
⦁ Overseas projects (mining, hydropower, highways).
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Q Do you export your products globally?
A Yes. Our products are sold to over 80% of global regions, including Southeast Asia, Central Asia, Africa, and Middle East. We support international shipping via sea, rail, and air.
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Q Can you provide customized generator solutions?
A Absolutely. We tailor solutions based on clients’ power needs, application scenarios (e.g., outdoor construction, data centers), and special requirements (e.g., low noise, compact design, cable reels).
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Q Do you cooperate with international brands?
A Yes. We have long-term partnerships with world-renowned brands like Caterpillar (CAT), Cummins, and Perkins. Our products adopt their core engines to ensure reliability and compliance with global emission standards.
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Q What is the power range of your generator sets?
A Our generator sets cover 3KW to 3000KW (standby and prime power options), suitable for small-scale temporary use and large-scale industrial projects.
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Q What types of generator sets do you supply?
A We provide a full range of products, including:
⦁ Diesel generator sets (partnered with Caterpillar, Cummins, Perkins, Weichai, Shangchai).
⦁ Mobile power stations (vehicle-mounted, trailer-mounted).
⦁ Containerized power stations (walk-in & non-walk-in types).
⦁ Silent diesel generator sets (noise ≤70dB at 7 meters).
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Q Are you a source factory or a distributor?
A ZEKE POWER is a direct source factory specializing in R&D, production, sales, and maintenance of diesel generator sets. We manufacture products in-house without middlemen, offering competitive factory-direct pricing.
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Q Where is ZEKE POWER located?
A We are a source factory founded in 2015, based in Shenzhen, Guangdong (Building 12, Chenguang Industrial Park, Guanlan Street), at the core of the Pearl River Delta. Our location leverages abundant supply chain resources for high-quality production and efficient global delivery.
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Q Can you provide region-specific adaptations for harsh environments?
A Yes. We tailor sets to local conditions:
⦁ Southeast Asia: Waterproof enclosures (for monsoons) and high-temperature cooling systems (for Thailand/Vietnam’s 35°C+ weather).
⦁ Africa: Dust-proof filters (for Sahara-adjacent areas) and anti-corrosion coatings (for coastal Kenya/Tanzania).
⦁ Central Asia: Low-temperature startup kits (for Kazakhstan’s -20°C winters).
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Q What payment terms do you accept for international orders?
A We offer flexible (foreign trade) terms to support global clients:
⦁ T/T (Telegraphic Transfer): 30% deposit upon order confirmation, 70% balance before shipment (popular for Southeast Asian SMEs).
⦁ L/C (Letter of Credit): Accepted for large orders (e.g., ≥500KW sets for African government projects).
⦁ Western Union: For small sample orders (e.g., 10KW Perkins sets for Cambodian workshops).
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Q Do you offer silent generator sets for noise-sensitive areas?
A Yes. Our silent sets use cold-rolled steel (anti-salt/acid/dust) and advanced sound insulation, with noise ≤70dB at 7m. They are widely used in Southeast Asian hotels (e.g., Bali resorts) or African urban hospitals.
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Q What is the delivery time for bulk orders?
A As a source factory, delivery takes 7-30 days:
⦁ Standard sets (e.g., 100KW Cummins): 7-15 days (shipped to Bangkok within 2 weeks).
⦁ Custom sets (e.g., 1000KW containerized for African mines): 20-30 days.
We coordinate with freight forwarders for timely delivery to Southeast Asian/Central Asian/African ports.
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Q Are your products compliant with international standards?
A Yes. We follow a strict quality management system—from raw material procurement to final inspection—aligned with ISO 9001 (quality) and ISO 14001 (environmental) standards. Our sets also meet CE (for EU/SE Asia) and SONCAP (for Nigeria/Africa) certifications, ensuring smooth customs clearance.
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Q What after-sales services do you offer?
A We have after-sales networks in:
⦁ Domestic China: Major cities (Shenzhen, Guangzhou).
⦁ Overseas: Key hubs (Ho Chi Minh City for Southeast Asia, Nairobi for East Africa).
Services include on-site installation, 24/7 technical support, and spare parts supply (e.g., CAT engine parts for African clients).
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Q What industries do your generator sets serve?
A Key sectors include:
⦁ Real estate: Country Garden’s Huizhou projects (Southeast Asia-style residential complexes).
⦁ Data centers: Nanning Telecom Building (backup for 5G networks in Southern China, replicable for Southeast Asia).
⦁ Overseas infrastructure: Ethiopian Highway Project (temporary power for road construction).
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Q Do you export your products globally?
A Yes. Our products are sold to over 80% of global regions, including Southeast Asia (Indonesia, Vietnam), Central Asia (Kazakhstan), and Africa (Uganda, Ethiopia). We support sea/rail/air shipping (e.g., sea freight to Jakarta Port, rail to Almaty).
